The policy of Richmond CNC Engineering is to achieve quality by a quality management system that integrates the related function of all departments by implementing the program outline in this Manual.
Quality to Richmond CNC Engineering means not only meeting our customer requirements with regard to the product/ services provided, but where possible exceeding those requirements.
The Company is committed to continuous improvement with regard to the products and services provided, and our internal systems and processes, this commitment also extends to the continually improving the effectiveness of the management system, thus ensuring that Richmond CNC Engineering strives to achieve optimum quality, reliability, service and efficiency.
To ensure continuity of products and services to the required quality standard, the Company have developed, documented and implemented a quality system that conforms to the requirements of ISO 9001:2015.
Our ability to meet the goals set out in the Policy Statement as detailed above, will be reviewed annually at the Management Review Meeting, and updated if necessary.
Specific measurable objects will be set annually at the Management Review Meeting, and will be reviewed and updated as the objectives develop.